FAQs / Help
All car parking is free. There are designated disabled parking bays. Please note coaches are only permitted with pre booked group visits. Coaches are not permitted to enter the car park under any circumstances at weekends or during school holidays.
Regular and Disabled Toilets are located in the car park, playbarn and central main park.
Baby Changing is located in all the toilet areas.
Hand washing stations are located at short intervals around the park. Antibacterial soap, hot running water and hand towels are provided at each station and using these is the safest, most method for keeping you and your family safe. Please encourage all members of your party to wash their hands thoroughly after any animal contact and especially before eating and drinking, even if no contact with the animals has been made. Antibacterial foams and gels are not recommended and are not effective as a substitute for soap and hot running water.
The whole park is accessible for buggies but please note that for fire safety reasons buggies are not permitted in the PlayBarn. We do have an undercover buggy park, which is a safe dry place to leave your buggy.
For the safety of all staff, customers and animals, bikes and scooters are not permitted in the park. We have our own bikes, trikes and scooters for the children to ride in a specially secured area.
The whole park is accessible for wheelchair users with the exception of the upstairs play area.
The PlayBarn café offers, sandwiches, toasties, paninis and hot pasties and pies, as well as snacks, ice creams and lunch boxes for the kids. At weekends and during school holidays in the summer season the 'Munch Box' is also open for whippy ice cream, ice cream and lollies, slushies, crisps, snacks and hot and cold drinks.
At Woodside we take our health and safety seriously. Should you require a copy of any of our risk assessments please do not hesitate to ask.